Search found 164 matches

by Eduard VKB FSC
Mon Sep 24, 2018 10:34
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 378
Views: 33327

Re: Gunfighter MCG is on the way to EU

Hi, when can i expect an email update with payment info for my preordered rev.a mcgrip pro? Ive only had a payment order update in august which failed Hi flashben, can you please send me your order number to PM ? We received the items last week and starting shipping them this week. Hey, will this s...
by Eduard VKB FSC
Thu Sep 20, 2018 1:34
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 378
Views: 33327

Re: Gunfighter MCG is on the way to EU

this is just insane, the MGC mk II pro grip availability has been pushed forward to 26 of sept! .. i do really hope the wait time will be rewarding! Eduard, i hope everything is on the good way, right? i just can't wait to trash my tm hotas x and jump/stomp & step on it with my two feets joint ...
by Eduard VKB FSC
Mon Sep 10, 2018 2:00
Forum: VKB FSC Europe
Topic: Are the preordered Rev.A MCgrips in stock in Europe??
Replies: 4
Views: 311

Re: Are the preordered Rev.A MCgrips in stock in Europe??

Hello guys, Short update about pre-orders: Based on estimate provided by our freight broker, we expect to start shipping pre-orders on the week of the 24th of September. Rev.A customers will be served first. Then rev.B MCG to be shipped and after that Gunfighter pre-orders will follow. Rev.A custome...
by Eduard VKB FSC
Mon Sep 03, 2018 15:32
Forum: VKB FSC Europe
Topic: Paypal update!
Replies: 3
Views: 312

Re: Paypal update!

Hi redribbon,
Yes, PayPal is back online. It operates fine for regular sales. However, pre-ordered items we have to sort manually. Every customer who use pre-ordering will be able to pay via PayPal if they prefer.
by Eduard VKB FSC
Mon Sep 03, 2018 15:28
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 378
Views: 33327

Re: Gunfighter MCG is on the way to EU

Eduard, when those who pre ordered have to pay out, could we receive a mail please ? Yes, sure. Every person who reserved the items will be contacted to pay the invoice in convenient way. Please, be aware that there is no stock yet. The cargo is expected to arrive in couple of weeks. I will communi...
by Eduard VKB FSC
Mon Sep 03, 2018 15:23
Forum: VKB FSC Europe
Topic: How to buy?
Replies: 3
Views: 250

Re: How to buy?

Hi guys, We do not offer pre-orders until we have a confirmation from HQ about the quote produced for EU market. We have just got information for the next shipping currently expected for November this year and will prepare and open new pre-ordering for Gunfighter joysticks. The information about pre...
by Eduard VKB FSC
Fri Aug 31, 2018 11:16
Forum: VKB FSC Europe
Topic: Are the preordered Rev.A MCgrips in stock in Europe??
Replies: 4
Views: 311

Re: Are the preordered Rev.A MCgrips in stock in Europe??

Hi Eduard, I preordered and received the mail to do the payment, but that did never work because of the error in your webshop. Now all mcg grips rev a look like out of stock. How do i get my preordered grip? Another question is: i now would like to have the russian version but preordered the englis...
by Eduard VKB FSC
Thu Aug 30, 2018 14:53
Forum: VKB FSC Europe
Topic: Rev.A extension pre-order possibility?
Replies: 2
Views: 217

Re: Rev.A extension pre-order possibility?

flashben wrote:Hi,

Is there a possibility that Gunfighter Rev.A can get a pre order for the extension?

Hi flashben,
There should be enough rev.A extension sets available in the cargo we are expecting in September. You could just order it when it is in stock. There is no plans to open pre-orders for that yet.
by Eduard VKB FSC
Thu Aug 30, 2018 13:42
Forum: VKB FSC Europe
Topic: FSC web store updates and feedback
Replies: 13
Views: 1398

Re: FSC web store updates and feedback

flashben wrote:And where do I find the order number?
You could take it from the email confirmation has been sent when you completed your original order. If you don't have it, just let us know the email you used for the ordering, your name or shipping address.
by Eduard VKB FSC
Thu Aug 30, 2018 1:55
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 378
Views: 33327

Re: Gunfighter MCG is on the way to EU

Hi guys, No worries, all customers who placed pre-orders will be served. The issues with pre-order payments are being addressed. It is the new functionality which we tested before but functionality is quite complex. Probably we have been over-optimistic about it but just trying to introduce better s...
by Eduard VKB FSC
Thu Aug 30, 2018 1:43
Forum: VKB FSC Europe
Topic: FSC web store updates and feedback
Replies: 13
Views: 1398

Re: FSC web store updates and feedback

It is not a problem. The best is to login to the website with your account and open a ticket using a form where you should mention the order number and explain what kind of issues you face. You do not need to provide us the invoice.
by Eduard VKB FSC
Thu Aug 30, 2018 1:40
Forum: VKB FSC Europe
Topic: Are the preordered Rev.A MCgrips in stock in Europe??
Replies: 4
Views: 311

Re: Are the preordered Rev.A MCgrips in stock in Europe??

Hello flashben, No, the item is not yet in stock. The cargo is on its way and expected to arrive in mid-September. We are busy sorting out payment for pre-orders currently, so I would recommend do not try to pay for now until further notice. Anyway we have time to improve pre-ordering process until ...
by Eduard VKB FSC
Thu Aug 30, 2018 1:34
Forum: VKB FSC Europe
Topic: Unable to add payment method Eu site
Replies: 35
Views: 1045

Re: Unable to add payment method Eu site

Hello guys, Please, do not hurry with the payment. Pre-ordering process is new for us and the way how it is implemented is not straightforward . The items are not yet in stock. The cargo is on it's way and expected to arrive in mid-September. While we are waiting for that, I am sure we resolve issue...
by Eduard VKB FSC
Thu Aug 30, 2018 1:19
Forum: VKB FSC Europe
Topic: FSC web store updates and feedback
Replies: 13
Views: 1398

Re: FSC web store updates and feedback

Hi guys, yes, it was a problem to pay via credit card and PayPal for pre-ordered items. Unfortunately it will not be possible to pay via credit cards directly but PayPal payment method is now back. You should be able to use PayPal to pay with your credit card. Otherwise we could process pre-paid pay...
by Eduard VKB FSC
Fri Jul 20, 2018 1:57
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 378
Views: 33327

Re: Gunfighter MCG is on the way to EU

Hi guys, Sorry for being out of the forum for few days. I would like to explain the story about Pro and Tabletop variants. The difference between them are only an extension kit (a.k.a. Pro pack). So, Tabletop + extension kit = Pro. Pricewise there is no difference but it makes logistics easier for o...

Go to advanced search