VKB-SIM

Hi folks, We used different courier companies in the past and eventually chosen UPS despite of its cost as it shows better performance than the others. To some destinations we applied alternative courier companies but it does not show better performance and success rate so far. I could say that from...

Done !

Hello all,
We currently ship within 1-2 days. It was some delay in the beginning of January due to Gladiator re-stock. People in the waiting list received notification and placed many orders within couple of days so we had some backlog. But currently all orders are shipped normally.

Hello jubuttib and Pikas62, Thanks for your interest. Mk.II half-grip upgrade set is not yet available as a product. We do not have a concrete date yet but as soon as it is available we will arrange it and offer for EU customers. I believe it will be available rather soon but it depends on HQ and th...

Hello Kaprych, Sorry to hear that you have a delay. It could happen with any courier service once in a while. Our overall experience with UPS is quite good but I understand that in some area one courier service is more reliable than the other. We could always find an alternative shipping vendor for ...

Hi pehl, the Gladiator SCG Standard Right-handed variant is back in stock.

Hello Andreyzh, As far as I know VKB does not offer such kit generally. Anyway, even if it happens it would not be an upgrade kit but rather modification kit as GFII/GFIII base could not be easily upgraded. Rev.C shaft is different as rev.C connector would not fit rev.B shaft. Therefore we offer a s...

Hello Kaprych, Our only payment platform is PayPal, it handles all types of e-payments across Europe including P24, credit/debit cards etc. Actually P24 fails once in a while to complete a transaction. In this case PayPal still charges your account but then return the amount back within 24 hours in ...

Hello RodgerYoung, We corrected it, it shows only two statuses - "in stock" or "can be backordered". It is only one item is still on backorder, which is Gladiator SCG Standard Right-handed but it will be re-stocked next week. After that we do not plan to offer any items on backor...

Hello guys, Sorry that it took so long to list that long-awaiting upgrades. I am happy to announce the full range of grip adapters making them compatible with Gunfighter IV base. It includes the following VKB grips: MCG Pro with and without twist module, MCG Ultimate with and without twist module, S...

There is an issue with VKB's European division, I decided to answer to this post, despite of the fact that Bob12 didn't place a question to me. This is a public forum, so it is important that this post does not stay unanswered. Bob12, I appreciate that you spent your time to register with only reas...

I see that orders with NXT EVO Std Right-handed variants placed since 22nd of August are expected to be fulfilled next week. Your order should be covered as well.

Hello TheRea1Gordon,

Sorry for confusion. We will check the order and get in touch with you.

It is a custom order as we do not offer that spare parts for sale. It is just an exception for you. Due to that it took more time to process. I know that your cables and connector is going to be shipped today. The tracking information will be provided later today or tomorrow.

Hello Vergilios,

Sorry for confusion with the tracking information. As you are located in non-EU country, we handle orders to your destination manually. There is more room for mistakes indeed. I hope your order has arrived to your address safely.