Search found 185 matches

by Eduard VKB FSC
Thu Nov 08, 2018 16:39
Forum: VKB FSC Europe
Topic: No reply from VKB EU
Replies: 2
Views: 135

Re: No reply from VKB EU

Hello kosta,

I believe we had an email discussion yesterday but I got your last email empty. Please, provide me your order details via PM.

Cheers,
Eduard
by Eduard VKB FSC
Thu Nov 08, 2018 16:31
Forum: Technical Support
Topic: GF Rev.A: Cams-Problem
Replies: 2
Views: 82

Re: GF Rev.A: Cams-Problem

Hello kosta,

I think we had a discussion via email already. Unfortunately, I have received the empty email from you. I guess something went wrong. You can send me PM with your order number.

Cheers,
Eduard
by Eduard VKB FSC
Mon Oct 29, 2018 16:08
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 426
Views: 40879

Re: Gunfighter MCG is on the way to EU

wheather my preordered MCG Pro (from the EU-website) will come with the stick extension or not. Hello rauchenderkolben, As I have answered in the other topic, MCG Pro does not include the stick extension, it is different version of the MCG grip. To avoid that confusion and simplify ordering and log...
by Eduard VKB FSC
Mon Oct 29, 2018 16:02
Forum: VKB FSC Europe
Topic: December'18 batch
Replies: 13
Views: 744

Re: December'18 batch

Eduard, Will it be possible to order MK4 pedals with shippment in december? You mentioned that earlier in your posts. Hello blackram, There is no reservation is possible for Mk.IV pedals. We are expecting enough pedals sets to arrive in December batch. And it is much less complex product than MCG o...
by Eduard VKB FSC
Mon Oct 29, 2018 15:50
Forum: VKB FSC Europe
Topic: Gunfighter Pro comes with a Stick Extension
Replies: 4
Views: 152

Re: Gunfighter Pro comes with a Stick Extension

hey, on the north american website it says "Gunfighter Pro comes with a Stick Extension" this does not show on the EUwebsite unfortunetally. I was wondering whether my MCG PRO flightstick I preordered (from eu website, shipping to germany) will come with the stick extension or not ? Does ...
by Eduard VKB FSC
Wed Oct 24, 2018 8:15
Forum: VKB FSC Europe
Topic: KG12 left hand?
Replies: 5
Views: 167

Re: KG12 left hand?

Hello Ships, I also do not expect to have MCG left hand next year. But I know that a grip for left hand (SCG) is being prepared for production currently. I would carefully say that next year we may have a chance to have it on sale but it depends on how many obstacles VKB Engineering would need to ge...
by Eduard VKB FSC
Wed Oct 24, 2018 0:50
Forum: VKB FSC Europe
Topic: December'18 batch
Replies: 13
Views: 744

December'18 batch

Hello all, VKB manufacturing department has confirmed to us the next shipment for EU market. We expect to get much bigger amount of Gunfighter Mk.II and T-Rudder Mk.IV than we got earlier and I hope to have it in permanent stock or at least to keep it for longer period available. To let people to re...
by Eduard VKB FSC
Wed Oct 24, 2018 0:35
Forum: VKB FSC Europe
Topic: No response from support since 65 days
Replies: 13
Views: 407

Re: No response from support since 65 days

Hi Zephyris,

I have already contacted you before reading this post ... Just want to confirm also here that your joystick is planned to be fixed and shipped back to you by the end of this week.

Cheers,
Eduard
by Eduard VKB FSC
Tue Oct 16, 2018 2:59
Forum: VKB FSC Europe
Topic: MKIV rudder pedals already out of stock
Replies: 6
Views: 389

Re: MKIV rudder pedals already out of stock

Hi AeroGator, yes Ive send an email to Eduard and Im waiting for response. This can be a long wait you know. And, I purchased and ordered a spare set of springs for Gladiator and still waiting them (Order #4591 from September 19, 2018). Ehhh... Hi blackram, Your order 4591 was shipped about a week ...
by Eduard VKB FSC
Mon Oct 08, 2018 14:30
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 426
Views: 40879

Re: Gunfighter MCG is on the way to EU

Guys, for some destinations we switched to DHL shipping service from PostNL. And it seems that they didn't send tracking links automatically. We will investigate it and in the meanwhile provides to all affected customers the tracking links from our site.
by Eduard VKB FSC
Fri Oct 05, 2018 9:55
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 426
Views: 40879

Re: Gunfighter MCG is on the way to EU

sharknoir wrote:Hello Eduard
Somes news about the shipping of Gunfighters orders?

Hello sharknoir,
We shipped most of them already. The remaining orders are to be shipped today.
by Eduard VKB FSC
Tue Oct 02, 2018 12:37
Forum: VKB FSC Europe
Topic: FSC web store updates and feedback
Replies: 14
Views: 1892

Re: FSC web store updates and feedback

support tickets seem to take a VERY long time. I put in one back at august 30th... I still havent heard anything back.... Hello arjepsen, Sorry for delays with tickets handling. It was a lack of resources in September and we are covering this area now. We have answered and cleared many tickets duri...
by Eduard VKB FSC
Tue Oct 02, 2018 12:32
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 426
Views: 40879

Re: Gunfighter MCG is on the way to EU

Ye Mine Says it's in the processing state order 4547. I recieved the paypal link last wednesday & paid for it immediately. I have seen no notification of shipping. Is there a Problem ? Hello timo239, Thanks for your purchase. Glad that pre-order process works fine now. We plan to ship all Gunfi...
by Eduard VKB FSC
Tue Oct 02, 2018 11:47
Forum: VKB FSC Europe
Topic: support ticket closing on a month
Replies: 6
Views: 341

Re: support ticket closing on a month

flashben wrote:I completely forgot I also had send a support ticket a month or more ago, I don't don't think the function behind it works yet.

Hi flashben,
We processed that ticket last week. Sorry for the late reply. Now your issue is clear and we agreed on solution.
by Eduard VKB FSC
Tue Oct 02, 2018 11:45
Forum: VKB FSC Europe
Topic: Gunfighter MCG is on the way to EU
Replies: 426
Views: 40879

Re: Gunfighter MCG is on the way to EU

Unfortunately, the packet seems to be stuck at the starting point until now. I don't know if the packet is stuck somewhere, meaning if DHL effed up or what's going on anyway. Has anyone else been notified by DHL that their order is being shipped and received no further update? Hello gerodinis, Plea...

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