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by rrohde
Fri May 28, 2021 21:34
Forum: Official announcements
Topic: VKB TECS: MODULARITY FULL AHEAD
Replies: 599
Views: 3044453

Re: VKB TECS: MODULARITY FULL AHEAD

Now the problem with announcing any kind of release date usually leads to this: Any PLANNED estimate given by VKB HQ - which is also relayed on various forums and VKB partner sites, will be taken out of context by those who perceive them as a PROMISE to release on a guaranteed date. As we all know, ...
by rrohde
Thu Nov 19, 2020 20:00
Forum: Technical Support
Topic: Black Mamba MKIII grip support
Replies: 6
Views: 4064

Re: Black Mamba MKIII grip support

I've added a limited amount of stand-alone MCG PRO grips for Black Mamba Mk.II/III w/ RUS labels to the webshop: https://vkbcontrollers.com/?product=mcg-series
by rrohde
Thu Oct 08, 2020 20:19
Forum: General discussions
Topic: New Firmware names: Which do I use for Gladiator Mk.II (non-Pro) w/KG12 grip?
Replies: 2
Views: 2600

Re: New Firmware names: Which do I use for Gladiator Mk.II (non-Pro) w/KG12 grip?

That's correct - _Gladiator_KG12 is the new name in firmware for the Gladiator Mk.II (just confirmed by Alex Oz in chat).
by rrohde
Wed Sep 30, 2020 21:50
Forum: General discussions
Topic: VKB products availability in the USA.
Replies: 4
Views: 4004

Re: VKB products availability in the USA.

Be sure to read this little FAQ snippet as well to understand the process: https://vkbcontrollers.com/?faq=how-is- ... -handled-2
by rrohde
Fri Sep 11, 2020 1:42
Forum: Technical Support
Topic: No response to ticket
Replies: 8
Views: 4630

Re: No response to ticket

Sorry about the slow response time from the assigned agent; as mentioned in-ticket, I have pinged VKB's chief engineer to get this moving forward. This is certainly not common as most VKB NA tickets are taken care of rather swiftly.
by rrohde
Mon Aug 17, 2020 21:23
Forum: Technical Support
Topic: Brand new controller - need help
Replies: 2
Views: 2551

Re: Brand new controller - need help

Have you considered opening a support ticket with the shop you bought it from? Usually that's the best course of action to get replacement parts shipped to you.
by rrohde
Wed Aug 05, 2020 21:15
Forum: General discussions
Topic: What to do with a MKll
Replies: 6
Views: 5424

Re: What to do with a MKll

Ah - good to know. Thanks for checking!
by rrohde
Thu Jul 30, 2020 21:17
Forum: General discussions
Topic: 50mm extension.
Replies: 25
Views: 20368

Re: 50mm extension.

UIV wrote:Will add, don't worry


Yep, already added.
by rrohde
Wed Jul 29, 2020 21:26
Forum: General discussions
Topic: 50mm extension.
Replies: 25
Views: 20368

Re: 50mm extension.

by rrohde
Mon Jul 27, 2020 19:00
Forum: General discussions
Topic: What to do with a MKll
Replies: 6
Views: 5424

Re: What to do with a MKll

Curious who the seller is....
by rrohde
Sat Jun 06, 2020 22:47
Forum: Technical Support
Topic: Buttons not working on MCG PRO Black Mamba
Replies: 5
Views: 3908

Re: Buttons not working on MCG PRO Black Mamba

Sometimes it would be nice to get some pointers from Alex Oz as to which firmware versions to put on the webshop for customers to download. Frustrating for us sales reps. :)

Edit: I've uploaded the recommended firmware and VKBdevCfg to VKBcontrollers.com now.
by rrohde
Thu Jun 04, 2020 17:58
Forum: Official announcements
Topic: Gladiator K is fact of life now.
Replies: 23
Views: 26524

Re: Gladiator K is fact of life now.

I have the hand-assembled Kos + Gladiator II setup, and I'm intrigued with the idea of upgrading to a Gunfighter III base and center-mounting the Kos. Have you decided/announced when those bases will be available to be buy individually? Not yet. There's currently no ETA as to when VKB HQ will offer...
by rrohde
Mon Mar 16, 2020 20:44
Forum: Technical Support
Topic: Mount Assembly
Replies: 3
Views: 7032

Re: Mount Assembly

I've pinged fallout9 so he's aware.

Thanks.

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