Search found 606 matches

by rrohde
Thu Nov 19, 2020 20:00
Forum: Technical Support
Topic: Black Mamba MKIII grip support
Replies: 6
Views: 171

Re: Black Mamba MKIII grip support

I've added a limited amount of stand-alone MCG PRO grips for Black Mamba Mk.II/III w/ RUS labels to the webshop: https://vkbcontrollers.com/?product=mcg-series
by rrohde
Thu Oct 08, 2020 20:19
Forum: General discussions
Topic: New Firmware names: Which do I use for Gladiator Mk.II (non-Pro) w/KG12 grip?
Replies: 2
Views: 157

Re: New Firmware names: Which do I use for Gladiator Mk.II (non-Pro) w/KG12 grip?

That's correct - _Gladiator_KG12 is the new name in firmware for the Gladiator Mk.II (just confirmed by Alex Oz in chat).
by rrohde
Wed Sep 30, 2020 21:50
Forum: General discussions
Topic: VKB products availability in the USA.
Replies: 4
Views: 460

Re: VKB products availability in the USA.

Be sure to read this little FAQ snippet as well to understand the process: https://vkbcontrollers.com/?faq=how-is- ... -handled-2
by rrohde
Fri Sep 11, 2020 1:42
Forum: Technical Support
Topic: No response to ticket
Replies: 8
Views: 445

Re: No response to ticket

Sorry about the slow response time from the assigned agent; as mentioned in-ticket, I have pinged VKB's chief engineer to get this moving forward. This is certainly not common as most VKB NA tickets are taken care of rather swiftly.
by rrohde
Mon Aug 17, 2020 21:23
Forum: Technical Support
Topic: Brand new controller - need help
Replies: 2
Views: 252

Re: Brand new controller - need help

Have you considered opening a support ticket with the shop you bought it from? Usually that's the best course of action to get replacement parts shipped to you.
by rrohde
Wed Aug 05, 2020 21:15
Forum: General discussions
Topic: What to do with a MKll
Replies: 6
Views: 700

Re: What to do with a MKll

Ah - good to know. Thanks for checking!
by rrohde
Thu Jul 30, 2020 21:17
Forum: General discussions
Topic: 50mm extension.
Replies: 23
Views: 6025

Re: 50mm extension.

UIV wrote:Will add, don't worry


Yep, already added.
by rrohde
Mon Jul 27, 2020 19:00
Forum: General discussions
Topic: What to do with a MKll
Replies: 6
Views: 700

Re: What to do with a MKll

Curious who the seller is....
by rrohde
Sat Jun 06, 2020 22:47
Forum: Technical Support
Topic: Buttons not working on MCG PRO Black Mamba
Replies: 5
Views: 570

Re: Buttons not working on MCG PRO Black Mamba

Sometimes it would be nice to get some pointers from Alex Oz as to which firmware versions to put on the webshop for customers to download. Frustrating for us sales reps. :)

Edit: I've uploaded the recommended firmware and VKBdevCfg to VKBcontrollers.com now.
by rrohde
Thu Jun 04, 2020 17:58
Forum: Official announcements
Topic: Gladiator K is fact of life now.
Replies: 23
Views: 4929

Re: Gladiator K is fact of life now.

I have the hand-assembled Kos + Gladiator II setup, and I'm intrigued with the idea of upgrading to a Gunfighter III base and center-mounting the Kos. Have you decided/announced when those bases will be available to be buy individually? Not yet. There's currently no ETA as to when VKB HQ will offer...
by rrohde
Mon Mar 16, 2020 20:44
Forum: Technical Support
Topic: Mount Assembly
Replies: 3
Views: 4393

Re: Mount Assembly

I've pinged fallout9 so he's aware.

Thanks.
by rrohde
Sat Mar 07, 2020 22:45
Forum: General discussions
Topic: Gunfighter Pro product improvement suggestion (real trim hat)
Replies: 7
Views: 8561

Re: Gunfighter Pro product improvement suggestion

Yep, good point. Certainly worth for the VKB engineers to consider.

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