Search found 7 matches

by buck01
Sat Dec 11, 2021 14:26
Forum: Technical Support
Topic: GNX Dual New THQ + SEM-V Combo does not show up as a USB device
Replies: 13
Views: 4248

Re: GNX Dual New THQ + SEM-V Combo does not show up as a USB device

Hi I have tried the USB controller on a different PC this morning, its a workstation with Windows 10 Enterprise; no other software ... no office, no 3rd party bloatware and no addons ... and no controller. I did try safe mode the other day with the same result, thanks for the sugestion anyway; I hav...
by buck01
Sat Dec 11, 2021 3:44
Forum: Technical Support
Topic: GNX Dual New THQ + SEM-V Combo does not show up as a USB device
Replies: 13
Views: 4248

Re: GNX Dual New THQ + SEM-V Combo does not show up as a USB device

Hi
After connecting the USB cable, the LED on the GNX HID controller lights up a steady blue.
The cable is plugged into a USB2 port and I have tried several other ports on my desktop and laptop.
Regards
by buck01
Sat Dec 11, 2021 1:37
Forum: Technical Support
Topic: GNX Dual New THQ + SEM-V Combo does not show up as a USB device
Replies: 13
Views: 4248

Re: GNX Dual New THQ + SEM-V Combo does not show up as a USB device

Hi Yes, I am using the original USB cable that was sent with the combo, no I have not tried to change the Subaddress of the THQs from buttons; what would be the point of doing that when the combo is not working? Connecting the THQ upgrade with the GNX HID controller only; does not change anything-sa...
by buck01
Fri Dec 10, 2021 23:48
Forum: Technical Support
Topic: GNX Dual New THQ + SEM-V Combo does not show up as a USB device
Replies: 13
Views: 4248

Re: GNX Dual New THQ + SEM-V Combo does not show up as a USB device

Hi
Please find attached pictures of the jumpers in the THQ`s.
Regards
by buck01
Fri Dec 10, 2021 13:27
Forum: Technical Support
Topic: GNX Dual New THQ + SEM-V Combo does not show up as a USB device
Replies: 13
Views: 4248

Re: GNX Dual New THQ + SEM-V Combo does not show up as a USB device

Hi Please find attached screenshots taken with the unit connected to a mainboard USB and apps run as Administrator. As you can see there is no device in either VKBDevCfg or zBootloader2. I flashed using "\v2_09_0-XT\_GNX_USB_Controller_v2.09.0.vkb" and the flash was successful. I have also...
by buck01
Fri Dec 10, 2021 3:12
Forum: Technical Support
Topic: GNX Dual New THQ + SEM-V Combo does not show up as a USB device
Replies: 13
Views: 4248

Re: GNX Dual New THQ + SEM-V Combo does not show up as a USB device

Hi, Thanks for your quick reply, firstly let me clarify the “GNX Dual THQ + SEM-V Combo” was shipped from the factory pre-assembled (one of your newer products) so to finish the assembly all I did was add the levers, handles and USB/Bus cables. After researching in the forum and reading the USB cont...
by buck01
Fri Dec 10, 2021 0:07
Forum: Technical Support
Topic: GNX Dual New THQ + SEM-V Combo does not show up as a USB device
Replies: 13
Views: 4248

GNX Dual New THQ + SEM-V Combo does not show up as a USB device

Hi I assembled my new combo today and plugged it into a USB port , one of the THQs had a blue light (no other lights) and the combo was not detected by windows and does not show up in the config program. I checked the USB board was connected correctly and tried again - nothing. Then followed the har...

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