VKB-SIM

Can a member of support please respond to my open ticket regarding the UPS mis-delivery of my order. It's now been 10 days since UPS misdelivered/lost my MCG Ultimate order and 5 days since Eduard last replied to my ticket. If I don't receive a comprehensive response within the next 24 hours detaili...

Thank you

Hi guys, 24 hours and no reply or acknowledgement of my ticket #5837

As stated in the ticket, UPS (UK) has mis-delivered/lost my MCG Ultimate order.

I await your reply to resolve the situation ASAP please.

Regards

Chalk up another victim of UPS (UK). Instead of delivering my MCG Ultimate to my home address or local UPS access point, the Edinburgh depot delivered it to the Amazon warehouse in Dunfermline - virtually no chance of that being recovered! I've logged a ticket with VKB support to get a replacement/c...