Search found 14 matches

by SquidgyB
Tue Nov 02, 2021 14:14
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Just to confirm that the package has now arrived, thanks!
by SquidgyB
Fri Oct 29, 2021 15:13
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hi Eduard. Thanks for that - could you please send me the tracking number for the package?
by SquidgyB
Mon Oct 25, 2021 12:16
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hi guys, any news?
by SquidgyB
Thu Oct 21, 2021 13:51
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Heya guys, can I please get an update on when you expect this to ship?

Is the stock available, or are we waiting for another delivery?

It's been a while now since the package was being prepared and supposed to be sent.

Thanks.
by SquidgyB
Mon Oct 18, 2021 13:10
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hi Eduard, could you please send me the tracking number for the replacement package?

Thanks.
by SquidgyB
Wed Oct 13, 2021 13:55
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hey there, any chance I can get an update whether UPS are able to proceed with the delivery or if a replacement is being sent?

Thanks.
by SquidgyB
Mon Oct 11, 2021 18:40
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hi Eduard, any news?
by SquidgyB
Fri Oct 01, 2021 16:31
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

As per my update on the ticket, UPS have now advised that they requested the invoice information two days ago - was this invoice information not provided in the package when it was originally sent? I'm also trying to get information as to why it took two and a half weeks to request this invoice, but...
by SquidgyB
Thu Sep 30, 2021 19:51
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hi guys, Can you please chase UPS on this, I've yet to get an update from them or yourselves about what's actually happening. Looks like it's back from it's brief holiday in Italy now, but still no closer to knowing what's going on or when I'm likely to receive it. It's going on three weeks in Stanf...
by SquidgyB
Mon Sep 27, 2021 12:41
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

The tracking number just updated to say that that package is now in ITALY... having been hanging around in Stanford Le Hope for two weeks. Can you please chase this up, this is somewhat farcical. I know this isn't your fault, but you may want to consider using a different delivery company, and defin...
by SquidgyB
Fri Sep 24, 2021 14:22
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hi Eduard,

The package has now been with UPS in Stanford Le Hope for two weeks - would it be possible to chase them to try and find out what's happening and what the likely delivery date might be?

Have you had any communication from UPS regarding this order?

Thanks!
by SquidgyB
Wed Sep 08, 2021 12:27
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

Hi Eduard - any updates on this order? I haven't seen any movement on the order on the site nor the shipping label (which still shows only "label created" since 11/8/21).

Thanks!
by SquidgyB
Fri Sep 03, 2021 12:01
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Re: Order #19104/Ticket #5620

No worries, thanks for the update :)
by SquidgyB
Thu Sep 02, 2021 17:56
Forum: VKB FSC Europe
Topic: Order #19104/Ticket #5620
Replies: 20
Views: 9106

Order #19104/Ticket #5620

Hi, I'm just looking for an update on this ticket/order, to see when it might be processed/sent out? I ordered on July 25th, and I've (greatefully!) received a partial refund as I only required the PCB without the metal base section - I noticed that there was a holiday for a while, and noted the res...

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