Search found 5 matches

by squiggle58
Thu Apr 15, 2021 1:28
Forum: VKB FSC Europe
Topic: VKB Shipping to UK
Replies: 197
Views: 147308

Re: VKB Shipping to UK

Attention Eduard! I've just been notified that my shipment [Order #16676] (March 24, 2021) is being returned to sender. To say that I'm pi**ed off would be a huge understatement. I'd really like to know who is the incompetent party responsible for this cluster! I've waited for this NXT since 24th Ma...
by squiggle58
Tue Apr 13, 2021 13:12
Forum: VKB FSC Europe
Topic: VKB Shipping to UK
Replies: 197
Views: 147308

Re: VKB Shipping to UK

Thanks Eduard, Even though there is a 'clearance granted' note on my shipment it still seems to be in Eindhoven and has been there since 31/03/2021. 1 week....I wish! I still have no delivery date after 2 weeks. Here is the email I received from UPS this morning (14/04/2020) Dear Pete Thank you for ...
by squiggle58
Fri Apr 09, 2021 11:29
Forum: VKB FSC Europe
Topic: VKB Shipping to UK
Replies: 197
Views: 147308

Re: VKB Shipping to UK

It now seems that my NXT that has been with UPS for a week has made no progress because UPS are awaiting clearance information from VKB. I received a message from UPS this morning that says 'A missing commercial invoice is causing a delay'. We are currently awaiting information from the sender.'[/b]...
by squiggle58
Thu Apr 08, 2021 10:04
Forum: VKB FSC Europe
Topic: VKB Shipping to UK
Replies: 197
Views: 147308

Re: VKB Shipping to UK

Seems like I'm stuck in UPS this nightmare as well! Delivery stated as 6/04, 7/04, 8/04, 9/04, now 12/04. I have waited in every day for this parcel to be delivered and now I have to wait in on Monday as well!...thought this had been sorted out? Can somebody at VKB chase this up for me and any other...
by squiggle58
Mon Mar 29, 2021 15:16
Forum: VKB FSC Europe
Topic: What I have to do to get items I bought from VKB EU?
Replies: 5
Views: 3618

Re: What I have to do to get items I bought from VKB EU?

I feel your pain! It is frustrating that VKB's ordering and despatch system seems to be a shambles and they really do need to get some sort of decent organisation in these departments because it seems to be a constant source of frustration for customers that have had their money taken without any no...

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