VKB-SIM

Eduard Thanks - I received an email from UPS earlier confirming that have located the package and it is due for delivery 26th Feb. Fingers crossed it is delivered, it has been a long and frustrating journey but hopefully the light is at the end of the tunnel

Eduard my shipment for Order #12797 (December 24, 2020) has been lost by UPS. It was scheduled for delivery on 19th February but unsurprisingly did not arrive. I contacted UPS immediately and received an email stating that they cannot locate the shipment in Eindhoven and to undertake a detailed inve...

Lets proceed as you recommend. A few extra days and a few extra pounds will be I am sure worth it. Thanks for monitoring the forum

Hi lynchsl62, Your order has been returned. I got a confirmation from UPS that it was a mistake on their side. Most of other pre-paid orders in 2020 were delivered but some apparently was returned back to us. We plan to re-ship it to your address again this week. The 21% VAT will be deducted and re...

Placed an order on Dec 24th and it was shipped on 19th January only to be returned to the shipper on 23rd January. I have no idea where the shipment is or whether the original UPS tracking works. Other than knowing that there is a huge issue with UPS I have no idea what is going on or where my items...