VKB-SIM

Thank you for responding.

I opened a ticket (#10477) yesterday with vkb-sim-europe, ill wait for their response.

Hi there, I've just plugged in my Gladiator NXT for the first time in a couple of weeks and it's completely dead. I've tried several different usb leads directly into the Computer and with two different hubs (previously the stick worked with both of them) but nothing, it's not powering up at all. Ca...

Hi Eduardo,

I haven’t had a response to this ticket since March. The replacement palm rest that I received was the wrong one.

It should have been the thicker (10mm) left-hand palm rest rather than the standard left-hand one that was sent.

Can you give me an update on this?

Thanks,

Paul

Hi there,

Can I please get a response to the two support tickets above?

The first one was submitted on the 16th February, I sent the photos as requested on the 20th February - I've heard nothing since

The second was submitted on the 10th March and I've had no response at all.

Regards,

Hi there,

I currently have two outstanding tickets with you, #4311 and #4539 the first of which is now a month old.

Any chance of an update?

Thanks,

I placed an order on the 19th January that got caught up in UPS hell, but, after 2 weeks of contact with their customer care team, I've just been informed that I can expect delivery before 12.00 today. One thing that came out of this contact is the real reason why there has been delay, the follow is...