VKB-SIM

So my shipment has just been delivered today. UPS just texted to say I can arrange delivery tomorrow as that is there delivery day. Even though they already delivered it. The information they are saying they need from VKB is information you can provide. I think I posted it earlier and the poster bef...

It’s UPS they are useless. Mines been sat in Stanford le hope after customs duties paid for 3 days. Only this morning has it left Stanford (I presume to a depot) delivery now forecast Tuesday. If yours is just bouncing around you need to ring ups and speak to the customs charges group. They will the...

So I supplied invoice and paid fees. Parcel has now been sat at Stanford le Hope for 3 days with “Brexit related issues”. (Delivery says today though) UPS are unable to tell me what the issue is nor where the package actually is, implying it was probably on route to the depot (but without any eviden...

Just Brexit. I provided everything UPS said was missing. Paid import fees. It came back to uk today. Rejected by customs again this evening. Getting a bit fed up now.

Initially I had a bunch of phone calls from them from a London number googled it and it said scam... phoned ups from the website and it was real. It does seem like it might be 20% on the landed price plus an £11 fee. Will update the thread when they tell me. It’s left Germany again now so moving at ...

I'm on the phone waiting for UPS now as I wanted to check it wasn't a scam too but a bit of reading makes it look like UPS believe it is a business shipment not a personal one which is why its been tagged. Downside we might need to pay brokerage fees. EDIT: Spoke to UPS had to supply my sales invoic...

Update UPS now want me to provide As a matter of urgency, please provide us with your clearance instructions; including - Customs procedure or reason for import (e.g. standard import, home use, return, sample, etc.) - Commodity Code or Plain language goods description - Your EORI Number - Approval t...

If the 152 euros reports as including VAT for EU is that in fact potentially charging vat twice for the UK? Mines now been returned to Germany citing Brexit delays.

Mine seems to be missing documents at uk customs. Sad UPS noises.