VKB-SIM

Hello Eduard, I am pleased that you have got a new colleague in your team who can help you. I am an enthusiastic VKB user and would like to help the people here in the forum as best I can.

Wish you and the whole VKB team a good start into the new week.

Greetings

Aco

Hi Aleks, I understand the global situations, and I am being patient, but its seems that if you don`t complaint you don`t get nothing done. My ticket was answered in a couple of days when I opened, ( a faulty hat switch), where I was asked to open the joystick and send photos and videos. I sent the...

Hi An4lyt1c,

as I said I understand your problem and your dissatisfaction. I think Eduard von VKB is the only one responsible for Europe and really tries to communicate everything. What you can still do is to contact the VKB Master "UIV" so that your request will be treated with priority.

Hello An4lyt1c, Please be patient, the guys from VKB really answer every ticket. The time in the Corona crisis is also not easy for the employees of VKB. I understand your impatience and yes it's a long time from December 23rd but your ticket doesn't go down. I hope your problem will be solved. Best...

I have closed the Ticket #3705. I buy a new screw with nut in a hardware store. Fits perfectly.


Best regards



Aleksandar

Thanks Eduard, looking forward for the mounting plates.

Wish whole VKB team all best and stay healthy.

Its done, i´m now buy the shorter Stronghold UCM for the GF and complete set F-14 with GF Controler. Thank you guys for the Support and Merry Christmas.

Thats right. I wish the whole Team of VKB and specially Eduard a wonderfull Christmas time and Happy New Year. Stay healty.

Hi all Is it possible to order only the mounting plate part of the Stronghold mount for the Gunfighter Mk III and not the complete Stronghold UCM? I ask that, because I have two complete Stronghold UCMs for Thrustmaster Warthog and TM Throttle and will buy a MK III gunfighter base with the F14 Stick...

Hello Eduard,

thank you for your fast Reply. The Ticket is now open.

Best regards

Aleksandar

Hello, yesterday I received my package with the StrongHold UCM for Thrustmaster. One of the brackets cannot be screwed shut because as far as I can see the thread on the m10 screw is defective(see Picture below). Can this component be reordered separately? regards Aleksandar https://i.ibb.co/6tGdpHg...

Hi all,

Good News. Eduard has answered my Ticket. My Order will be shipped this week. Thank you Eduard.

Hi PapaMooze,

Thank you for you answer. On my Account the Order is still processing, but the only thing what i don't understand is why it takes so long for a Reply for a open Support ticket?

Cheers

Aco

Hello all, On November 30th I placed an order for two VKB UCM STRONGHOLD for TMW Stick and Throtlle. Both were in stock at the time. The website says that delivery typically takes place within 3 days for the EU. So far I have not received any delivery information and neither have I received an answe...