VKB-SIM

fallout9 wrote:Ticket number please?

#7109

fallout9, the support team of the EU branch is not processing my ticket after 4 days of being there without any answer. Could you contact them?

fallout9 wrote:Not possible, sorry.

Alright.

Another question, as I've not found an answer by watching the videos on your YouTube channel about the Omni Throttle: https://i.imgur.com/EQhcbBW.jpg Is it possibile to setup the extension or grip to be 90° to the bottom (with the trigger and overall orientation pointing to the table) like in the pi...

fallout9 wrote:You'll be refunded for the difference and get our apologies. Please fill up tickets with the EU vendor for the refund.

Ok, thank you. I just opened a ticket as suggested.

fallout9 wrote:There was also a miscalculation on the website, prices on the EU store updated.

So what about us that placed an order before the price drop?

No, they're different products - Gladiator EVO comes with straight connector and Gladiator EVO OTA with the extension. If you want both OTA and straight connector you'll have to get any of the packages plus the other one connector/extension, both ways leads to the same total price. Are you guys goi...

I'm making a thread in the forum as well as I've seen many customers rely on this place rather than the support desk. I'd like to get some attention before shipment is made. I accidentaly ordered 1x Stronghold "Pilot S", which is not compatible with my Warthog stick base (I've only noticed...