Search found 3 matches

by SorryLikeAtari
Tue Nov 03, 2020 1:44
Forum: Technical Support
Topic: Knob on new UCM mount does not work.
Replies: 6
Views: 3769

Re: Knob on new UCM mount does not work.

I received all the needed parts, and my issue is resolved. (Also the extra springs, thank you!)
I want to thank all of you for helping me!
I am very happy with these 2 left and right NXT gladiators and mounts.
Thank you Team VKB!
by SorryLikeAtari
Thu Oct 08, 2020 17:24
Forum: Technical Support
Topic: Knob on new UCM mount does not work.
Replies: 6
Views: 3769

Re: Knob on new UCM mount does not work.

Thank you, I have made a ticket.
by SorryLikeAtari
Thu Oct 08, 2020 7:36
Forum: Technical Support
Topic: Knob on new UCM mount does not work.
Replies: 6
Views: 3769

Knob on new UCM mount does not work.

Hello VKB team, I recently purchased a Gladiator NXT and a mount. On this mount that I received, the knob you twist to clamp down on to the desk is frozen. I cannot twist the knob loose or tight. So currently I am only able to tighten down one knob. I tried with an allen key and I cant even get it t...

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