Search found 20 matches
- Fri Sep 11, 2020 8:40
- Forum: Technical Support
- Topic: No response to ticket
- Replies: 8
- Views: 5981662
Re: No response to ticket
Update from agent has been received in both the ticket and via email. Thank you for following through with this update.
- Fri Sep 11, 2020 3:31
- Forum: Technical Support
- Topic: No response to ticket
- Replies: 8
- Views: 5981662
Re: No response to ticket
The issues that I am having are: Ministick: There is an uneven ridge on the vertical axis, which gives a bit of roughness. Additionally, there is a bit of a "clunck" as the stick moves to the extreme - the stick feels like it maxes out, only to then give way and continue. This seems to be ...
- Fri Sep 11, 2020 3:03
- Forum: Technical Support
- Topic: No response to ticket
- Replies: 8
- Views: 5981662
Re: No response to ticket
Is your problem related to this or is it something different? It is something different, dealing mostly with an issue on the Y-Axis of the right-hand grip ministick and a potential Z-axis centering issue on the left. Both of these are based in hardware and not in software. Additionally, even if I h...
- Thu Sep 10, 2020 15:53
- Forum: Technical Support
- Topic: No response to ticket
- Replies: 8
- Views: 5981662
No response to ticket
I opened a ticket a little over two weeks ago that has seen no response from the assigned agent. I have had two pingbacks from VKB NA who tried to reach out to the agent, in addition to reaching out to VKB-official on Reddit. However, it has been 17 days with no action from the assigned agent despit...
- Wed Aug 05, 2020 5:27
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
This is a desktop system, but my laptop has no issues. I have also changed my motherboard in order to try and see if VKBDevCfg was having a hardware error. So far, the right stick is seemingly not having any major detection issues anymore, but these joysticks do prefer being on separate USB controll...
- Sat Aug 01, 2020 5:12
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
@Ron61 The problem does not seem to persist at this time. The VKBDevCfg-C program is still affected by 0xc0000005 and Application Hang errors. @TheGeek Neither "Driver Updater" or "DriverReviver" exist. Not only is this a fresh install, but I also went looking for them just to ma...
- Fri Jul 31, 2020 5:49
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
Right stick boards.
- Fri Jul 31, 2020 5:41
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
Here are the boards from the left stick. Right stick will be up soon.
- Tue Jul 28, 2020 15:10
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
Since it seems that this problem is solved in that the right stick is now consistently being seen, I opened the base anyway and checked for cable issues. All cables and their jackets are intact with no damage, and they are firmly seated. The PCB's also so no sign of damage, tin whiskers or debris. T...
- Tue Jul 28, 2020 2:53
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
Here are the other screenshots where both sticks are attached as requested.
- Tue Jul 28, 2020 2:52
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
Here are the screenshots that were requested. The other half will be in the following post.
- Mon Jul 27, 2020 7:40
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Re: Right joystick not detected
If I have only one attached, such as the right stick - it will nearly always have a slowdown issue and most times it will end with an apphang. The left stick is the same way, but the slowdown will continue for a longer time before apphang. Sometimes the configurator will apphang with nothing even co...
- Sat Jul 25, 2020 23:26
- Forum: Technical Support
- Topic: Right joystick not detected
- Replies: 15
- Views: 8162
Right joystick not detected
This may have a tie-in with my previous issue (it is still on-going, as I try to find ways around yet more issues), but I am having trouble getting my right stick to be detected by my desktop. I have re-flashed and calibrated both joysticks on a separate machine, and when reconnected to the primary ...
- Sun Jul 19, 2020 0:16
- Forum: Technical Support
- Topic: VKBDevCfg slowness
- Replies: 13
- Views: 7660
Re: VKBDevCfg slowness
Update: Today I replaced the motherboard and reinstalled Windows 10. The slowness issue of VKBDevCfg remains, in that the program takes a number of seconds to react to any inputs. I need to be able to use VKBDevCfg on this machine and not have to constantly swap to my secondary machine so that I can...
- Sun Jul 05, 2020 7:50
- Forum: Technical Support
- Topic: VKBDevCfg slowness
- Replies: 13
- Views: 7660
Re: VKBDevCfg slowness
I do cardinal directions for calibration, per the VKB youtube video direction. I then do full rotations after locking in calibration to see how far off the extremities are, the main thing bugging me here is one corner is always off - and always off by a pretty decent margin with lots of variance, ji...