Search found 20 matches

by Maruk
Fri Sep 11, 2020 8:40
Forum: Technical Support
Topic: No response to ticket
Replies: 8
Views: 5981662

Re: No response to ticket

Update from agent has been received in both the ticket and via email. Thank you for following through with this update.
by Maruk
Fri Sep 11, 2020 3:31
Forum: Technical Support
Topic: No response to ticket
Replies: 8
Views: 5981662

Re: No response to ticket

The issues that I am having are: Ministick: There is an uneven ridge on the vertical axis, which gives a bit of roughness. Additionally, there is a bit of a "clunck" as the stick moves to the extreme - the stick feels like it maxes out, only to then give way and continue. This seems to be ...
by Maruk
Fri Sep 11, 2020 3:03
Forum: Technical Support
Topic: No response to ticket
Replies: 8
Views: 5981662

Re: No response to ticket

Is your problem related to this or is it something different? It is something different, dealing mostly with an issue on the Y-Axis of the right-hand grip ministick and a potential Z-axis centering issue on the left. Both of these are based in hardware and not in software. Additionally, even if I h...
by Maruk
Thu Sep 10, 2020 15:53
Forum: Technical Support
Topic: No response to ticket
Replies: 8
Views: 5981662

No response to ticket

I opened a ticket a little over two weeks ago that has seen no response from the assigned agent. I have had two pingbacks from VKB NA who tried to reach out to the agent, in addition to reaching out to VKB-official on Reddit. However, it has been 17 days with no action from the assigned agent despit...
by Maruk
Wed Aug 05, 2020 5:27
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

This is a desktop system, but my laptop has no issues. I have also changed my motherboard in order to try and see if VKBDevCfg was having a hardware error. So far, the right stick is seemingly not having any major detection issues anymore, but these joysticks do prefer being on separate USB controll...
by Maruk
Sat Aug 01, 2020 5:12
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

@Ron61 The problem does not seem to persist at this time. The VKBDevCfg-C program is still affected by 0xc0000005 and Application Hang errors. @TheGeek Neither "Driver Updater" or "DriverReviver" exist. Not only is this a fresh install, but I also went looking for them just to ma...
by Maruk
Fri Jul 31, 2020 5:49
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

Right stick boards.
by Maruk
Fri Jul 31, 2020 5:41
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

Here are the boards from the left stick. Right stick will be up soon.
by Maruk
Tue Jul 28, 2020 15:10
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

Since it seems that this problem is solved in that the right stick is now consistently being seen, I opened the base anyway and checked for cable issues. All cables and their jackets are intact with no damage, and they are firmly seated. The PCB's also so no sign of damage, tin whiskers or debris. T...
by Maruk
Tue Jul 28, 2020 2:53
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

Here are the other screenshots where both sticks are attached as requested.
by Maruk
Tue Jul 28, 2020 2:52
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

Here are the screenshots that were requested. The other half will be in the following post.
by Maruk
Mon Jul 27, 2020 7:40
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Re: Right joystick not detected

If I have only one attached, such as the right stick - it will nearly always have a slowdown issue and most times it will end with an apphang. The left stick is the same way, but the slowdown will continue for a longer time before apphang. Sometimes the configurator will apphang with nothing even co...
by Maruk
Sat Jul 25, 2020 23:26
Forum: Technical Support
Topic: Right joystick not detected
Replies: 15
Views: 8162

Right joystick not detected

This may have a tie-in with my previous issue (it is still on-going, as I try to find ways around yet more issues), but I am having trouble getting my right stick to be detected by my desktop. I have re-flashed and calibrated both joysticks on a separate machine, and when reconnected to the primary ...
by Maruk
Sun Jul 19, 2020 0:16
Forum: Technical Support
Topic: VKBDevCfg slowness
Replies: 13
Views: 7660

Re: VKBDevCfg slowness

Update: Today I replaced the motherboard and reinstalled Windows 10. The slowness issue of VKBDevCfg remains, in that the program takes a number of seconds to react to any inputs. I need to be able to use VKBDevCfg on this machine and not have to constantly swap to my secondary machine so that I can...
by Maruk
Sun Jul 05, 2020 7:50
Forum: Technical Support
Topic: VKBDevCfg slowness
Replies: 13
Views: 7660

Re: VKBDevCfg slowness

I do cardinal directions for calibration, per the VKB youtube video direction. I then do full rotations after locking in calibration to see how far off the extremities are, the main thing bugging me here is one corner is always off - and always off by a pretty decent margin with lots of variance, ji...

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