VKB-SIM

No worries, I totally get it. Just wondering if you made it through the ticket backlog last week? Im wondering if I need to create an account using a different email to create a new ticket since I appear to be unable to create a support account using my email address so I don't think I have gotten a...

Hi, I submitted a support ticket without creating an account about a week and a half if not almost two weeks ago and I haven't heard back yet. Mostly wondering how long it typically takes for support tickets to get a response (I understand it might be a bit longer than normal as it's post christmas)...