Search found 9 matches

by Ruffrock
Wed Apr 15, 2020 4:17
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

Re: MCG Pro buttons not registering.

I tried attaching the profile but it said I couldn't with the file extension .cfg. I tried just changing the file extension to .jpg and attached it, but I don't know if that works. :?
by Ruffrock
Sun Apr 12, 2020 2:59
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

Re: MCG Pro buttons not registering.

Yes, there is an audible & tactile click when I push the hat in. As for the test of buttons, it only registered pushing forward, down, and depressing the button in. It didn't register aft or up, although I didn't continually move the stick in that direction until I got a readout as I had in prev...
by Ruffrock
Sat Apr 11, 2020 4:24
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

Re: MCG Pro buttons not registering.

So, is there anything else I should try before finalizing that this is a hardware issue?
by Ruffrock
Tue Apr 07, 2020 6:38
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

Re: MCG Pro buttons not registering.

My apologies, Ron61, I’m new to this so the configuration software is all Greek to me. If you are referring to checking the pull box, I did that as well with the same results. See attached screen shot. If I’m missing something else that I’m simply not picking up on, please let me know.
by Ruffrock
Tue Apr 07, 2020 6:18
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

Re: MCG Pro buttons not registering.

All other hats and buttons are working properly. It appears to me that it is a hardware problem rather than a software problem, but when I contacted the VKB support, they directed me here?
by Ruffrock
Mon Apr 06, 2020 7:28
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

Re: MCG Pro buttons not registering.

Forward= Line 1/Reg#2 and Line 3/Reg#2 at the same time. Down= Line 1/Re#2 on some presses, and Line 3/Reg#2 on other presses (consecutively pushing the button straight down), but never both at the same time. Up= None Aft=Line 1/Reg#2 and Line 3/Reg#2 at the same time. Depressed=Line 1/Reg#2 and Lin...
by Ruffrock
Mon Mar 30, 2020 5:16
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

Re: MCG Pro buttons not registering.

I have tried using the default button and I didn't see a change. Attached are the screenshots of Common and External.
by Ruffrock
Sun Mar 29, 2020 7:57
Forum: Technical Support
Topic: MCG Pro buttons not registering.
Replies: 16
Views: 16096

MCG Pro buttons not registering.

I recently started using the Gunfighter with MCG Pro, but I'm having difficulties with the 5 way hat that activates buttons 19-23. In the VKB Device Configuration software, it shows button 19 and 22 active when I push the button in. Additionally, it shows 19 & 22 when pushed forward, 19 when pus...
by Ruffrock
Mon Nov 25, 2019 2:27
Forum: Official announcements
Topic: UCM STRONGHOLD Desk Mount
Replies: 16
Views: 36792

Re: UCM STRONGHOLD Desk Mount

Any idea if this will be available for the Christmas season and approximate cost?

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