Search found 6 matches
- Thu Jul 25, 2019 8:42
- Forum: VKB FSC Europe
- Topic: Package stuck "delayed" by DHL
- Replies: 8
- Views: 4484
Re: Package stuck "delayed" by DHL
Indeed it has, thanks for your help! Excellent product by the way, very happy!
- Fri Jul 12, 2019 17:44
- Forum: VKB FSC Europe
- Topic: Package stuck "delayed" by DHL
- Replies: 8
- Views: 4484
Re: Package stuck "delayed" by DHL
Just as I had my hopes up, looks like the status just keeps automatically rolling to "next day"... still stuck in customs and no sign of moving.
- Thu Jul 11, 2019 18:08
- Forum: VKB FSC Europe
- Topic: Package stuck "delayed" by DHL
- Replies: 8
- Views: 4484
Re: Package stuck "delayed" by DHL
Thanks, Eduard from VKB has been on to them and looks like it's back on track!
- Thu Jul 11, 2019 12:21
- Forum: VKB FSC Europe
- Topic: Package stuck "delayed" by DHL
- Replies: 8
- Views: 4484
Re: Package stuck "delayed" by DHL
Looks like it was intercepted by customs... been that way for days and no idea what happens next.
- Thu Jul 11, 2019 0:53
- Forum: VKB FSC Europe
- Topic: Package stuck "delayed" by DHL
- Replies: 8
- Views: 4484
Re: Package stuck "delayed" by DHL
Apologies, I perhaps wasn't clear. The seller is VKB. I have emailed and logged a ticket, so I guess I have done all I can. Frustrating as it took DHL ages to actually get it over to the UK and apparently something has now gone wrong (which they can't tell me about!)
Thanks for the reply
Thanks for the reply
- Wed Jul 10, 2019 21:27
- Forum: VKB FSC Europe
- Topic: Package stuck "delayed" by DHL
- Replies: 8
- Views: 4484
Package stuck "delayed" by DHL
Hi,
It has been over a week since I ordered and DHL has had the package for 5 days. It reached Birmingham, UK but since then said delayed. I tried to speak to DHL but they say I need to speak to the sender. What is the process to chase this up please?
Thanks,
James
It has been over a week since I ordered and DHL has had the package for 5 days. It reached Birmingham, UK but since then said delayed. I tried to speak to DHL but they say I need to speak to the sender. What is the process to chase this up please?
Thanks,
James