Search found 5 matches

by heillon
Thu Jan 31, 2019 13:49
Forum: Technical Support
Topic: response from customer support...
Replies: 2
Views: 3057

Re: response from customer support...

Excellent. Thank you very much!
by heillon
Tue Jan 29, 2019 20:38
Forum: Technical Support
Topic: response from customer support...
Replies: 2
Views: 3057

response from customer support...

I posted a bit earlier but forgot to include which shop it was..

VKB FSC Europe and my ticket #575 got initial reply with a satisfactory solution but never a follow up... It's been a long while now.. Anyway of chasing it? Should I open a new ticket?
by heillon
Tue Jan 22, 2019 19:59
Forum: Technical Support
Topic: still waiting for the reply to the ticket
Replies: 3
Views: 4977

Re: still waiting for the reply to the ticket

AeroGator wrote:
heillon wrote:Orthodox Xmas
- this has little to do with us but thank you anyway for the slack :) now, at WHICH dealership did you file a request?


Was the information sufficient? Cheers!
by heillon
Sat Jan 19, 2019 19:01
Forum: Technical Support
Topic: still waiting for the reply to the ticket
Replies: 3
Views: 4977

Re: still waiting for the reply to the ticket

Apologies for the delay, I thought I had email notifications.

It's on VKB FSC Europe...

Thanks for replying :)
by heillon
Thu Jan 10, 2019 13:25
Forum: Technical Support
Topic: still waiting for the reply to the ticket
Replies: 3
Views: 4977

still waiting for the reply to the ticket

Hi,

I had one reply to the #575 ticket but no follow up.. I think the only thing left there is just to pack and send the replacement button module? It's been quite a long while.... I think the Orthodox Xmas is almost over now?

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